SMS Terms & Conditions

By opting into SMS messaging through the web form at callalex.net, you agree to receive SMS text messages from Alex Rey Rivera (Fiber West Solutions LLC, a Frontier Authorized Dealer) at the mobile phone number you provided. The information and phone numbers obtained as part of the SMS consent process are not shared with third parties for marketing purposes.

Consent is not required as a condition of purchasing any product or service. You may choose not to check the SMS consent box on our contact form and still receive a quote.

If you have consented to receive SMS, you may receive messages related to the following:

• Availability inquiries — Fiber Internet availability check results for your address
• Pricing & promotions — Current plan pricing, limited-time offers, and promotional deals
• Appointment confirmations — Scheduling and confirmation of installation appointments
• Installation updates — Technician arrival times and installation status
• Follow-up messages — Follow-up on your service inquiry or quote request
• Account notifications — Service-related updates and account information

Message frequency may vary depending on your inquiry and service status. You may receive up to 5 SMS messages per month. We will not send unsolicited messages beyond the scope of the SMS program you consented to.

Please note that standard message and data rates may apply, depending on your mobile carrier's pricing plan. These fees may vary based on your carrier and plan. Alex Rey Rivera does not charge any fees for SMS messages sent through this program.

To opt in to receive SMS messages from Alex Rey Rivera at CallAlex.net, use one of the following methods:

• Web form: Check the SMS consent checkbox on the contact form at callalex.net and submit your information
• Inbound text: Send a text message to (805) 427-8005 — your inbound message constitutes consent for conversational replies
• Verbal consent: Opt in verbally during a phone call, confirmed by a follow-up opt-in confirmation text
• Keyword: Text START to (805) 427-8005 to re-subscribe at any time

You can opt out of receiving SMS messages at any time. Reply with any of the following keywords to immediately unsubscribe:

After opting out, you will receive one final confirmation message. No further messages will be sent. You can re-subscribe at any time by replying START.

You may also contact us directly to request removal from our messaging list:

• Phone: (805) 427-8005
• Email: arey@ftrwest.com

If you are experiencing any issues with our SMS program, reply with the keyword HELP to receive support information. You can also get help directly from us:

• Phone / Text: (805) 427-8005
• Email: arey@ftrwest.com
• Website: callalex.net
• Privacy Policy: callalex.net/privacy

We do not make private information available to third parties for marketing purposes. No mobile opt-in or text message consent is shared with third parties for marketing. We do not sell private information about our customers. We disclose such information only when necessary to conduct our business or as required by law.

For full details on how we collect, use, and protect your information, please review our Privacy Policy.

We may update these SMS Terms & Conditions at any time. Updates will be posted on this page with a revised effective date. Continued use of our SMS service after updates constitutes your acceptance of the revised terms.

Last updated: July 3, 2026