Alex Rey Rivera operates an SMS messaging program to communicate with customers and prospective customers who have provided express written consent. Messages may include:
Message Frequency: Up to 5 messages per month.
Charges: Message and data rates may apply.
Sender: (805) 427-8005 via RingCentral.
We only send SMS messages to individuals who have provided express written consent through one of the following methods:
Consent is not required as a condition of purchase. We do not use purchased lists or third-party lead lists for SMS outreach. All consent records are logged and retained.
You may opt out of SMS messages at any time by replying with any of these keywords:
You will receive one final confirmation. No further messages will be sent. Re-subscribe anytime by replying START.
Reply HELP to any message for assistance. Our auto-reply includes the program name, support number, and opt-out instructions. You can also reach us directly:
Information We Collect
When you submit our contact form or opt into SMS, we collect your name, phone number, email address, service address, and any notes you provide. This is used solely to respond to your inquiry and deliver the SMS program you opted into.
How We Use Your Information
Your information is used to check Fiber Internet availability at your address, provide pricing, schedule installations, and follow up via phone, email, or SMS (if opted in).
No Third-Party Sharing for SMS
We do not sell, rent, trade, or share your personal information or SMS opt-in data with third parties for their own marketing. Your phone number and consent status are never shared with other SMS senders.
Data Retention & Security
Consent records, opt-ins, and opt-outs are securely logged and retained for compliance verification. We use industry-standard security practices.
TCPA & CTIA Compliance: This SMS program complies with the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles and Best Practices, and RingCentral carrier policies. We obtain express written consent before sending any marketing or promotional messages, honor all opt-out requests immediately, and maintain auditable consent records.
Questions about this policy, our SMS program, or your data:
We may update this Privacy Policy at any time. Updates will appear on this page with a revised effective date. Continued use of our SMS service constitutes acceptance of the updated terms.
Last updated: June 9, 2026